Clearly there is a world of difference in the performance experienced from a person operating at either end of their spirals.
The degree to which the individual will display positive behaviours (e.g. challenging, inclusiveness, organising) vs negative reactive behaviours (e.g. self protection, protest and role contraction) will depend on:
- the match between their personal profile and the culture of the workplace,
- their belief in their ability to manage the gap, and
- enough space to resolve the differences.
The choice will be strongly influenced by the congruence between the manager’s, the group’s and the individual’s profiles, the tasks they are undertaking, the way the tasks are to be performed, and the requirements of the client.
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